How To Use Chase QuickPay: 5 Simple Steps

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Chase operates more than 4,700 branches and 15,000 ATMs across the country. Banking with Chase gives consumers access to a safe and easy online money transfer service through Chase QuickPay with Zelle. Read on to learn more about this feature and how to use it safely.

How To Use Chase QuickPay

Chase QuickPay and Zelle have been merged, so Chase’s mobile money transfer service is now referred to as Zelle. After setting up Zelle through your Chase account, you can immediately start making online fund transfers.

Step by Step

To send or receive money with Zelle, you can follow these steps: 

  1. Sign in to your Chase Mobile app.
  2. Choose “Send money with Zelle” in the navigation menu.
  3. Select “Get started.”
  4. Choose an existing recipient from your contacts or add a new one. 
  5. Check the payment information for accuracy.
  6. Tap “Send Money” or “Request Money.”

Your recipient will then receive your transfer request or the money you sent.

How To Set Up Zelle With Chase Online Banking

If you already have a Chase checking account, follow these steps to set up Zelle through Chase online banking:

  1. Sign in to your online Chase account. 
  2. Click “Pay” from the menu and choose “Zelle” from the drop-down. 
  3. Read the service agreement and privacy notice carefully before you accept them. 
  4. Verify your email address or phone number with a one-time code. 
  5. Choose the checking account you want to use. 

Now you’re all set and ready to send or request money using Zelle. 

Is Chase QuickPay the Same as Zelle? 

Simply put, Chase QuickPay and Zelle are different but connected — QuickPay transactions are completed through Zelle, but Zelle also works with other banks for their mobile transactions.

Since Chase QuickPay merged with Zelle, Chase now uses it to enable its mobile money transfer service. Transferring money between U.S. bank accounts has now become a quick and seamless process since Zelle partners with over 1,600 financial institutions.

Sending or Requesting Money Using Zelle With the Chase Mobile App

Once you’re enrolled in Zelle, you can conveniently access the service and transfer funds with ease.

How Long Before Funds Are Credited?

In most cases, Zelle transfers only take a few minutes to appear in the recipient’s account, especially if both parties are Chase customers or the recipient’s bank is part of the Zelle network and supports real-time payments. Transfers are also faster if the recipient is using the Zelle app. Otherwise, there may be a delay of one to two business days, with a possible delay of up to five business days.

If there is a delay, Zelle suggests that you double-check your Zelle profile enrollment and make sure that you provided the correct payment information. If you make a transfer to the wrong recipient, you can cancel the transaction only if the recipient is not enrolled in Zelle.

Are There Limits to the Amounts You Can Send and Receive?

There is no limit to how much money you can receive through Zelle, but there are limits on how much you can send, depending on your account type. 

  • Personal Chase checking account: You can send up to $5,000 per single transaction. Your daily limits may be adjusted based on your transaction history.
  • Chase Private Client, Chase Private Banking and Chase Business Checking accounts: You can send up to $7,500 per transaction. Your daily limits may be adjusted based on your transaction history.

If you don’t use Zelle through your financial institution, you’ll have a weekly send limit of $500 on the Zelle app. 

Can You Use Zelle Without a Chase Account?

You can use Zelle without a Chase account if you have an account with another bank that partners with Zelle.

Chase customers must open a Chase checking account to send and receive money using Zelle. They can access this service through the Chase online banking platform.

If you’re a Chase client and want to send money to someone not banking with Chase, it shouldn’t be a problem. As long as the recipient has an account with a Zelle-affiliated bank, you can make the transfer using the recipient’s U.S. mobile number or email.

Final Take

Zelle is a convenient and secure way to send and receive money without leaving your Chase online banking platform. It also allows you to transfer funds to over 1,600 other financial entities for free. So, when you need to send or receive money right away, using Zelle with your Chase online banking account is a great option.

FAQ

  • Did Chase QuickPay become Zelle?
    • To simplify, Chase QuickPay and Zelle merged to be referred to as Zelle. You can now Zelle friends and family directly from the Chase mobile banking app or website.
  • How do I use Chase QuickPay on Zelle?
    • Chase QuickPay and Zelle have been merged, so Chase's mobile money transfer service is now referred to as Zelle. Just set up Zelle through your Chase account, then you can immediately start making online fund transfers.
  • How does Zelle work with Chase?
    • Zelle works by sending money electronically to other bank accounts. All you have to do is set up Zelle on your Chase bank account so you can start making hassle-free online transfers.
  • Is Zelle secure?
    • Using Zelle is relatively secure, since you don't need to access another app to make the transaction. All your account information and transaction details are kept within your online banking platform.
  • How do I Pay with QuickPay?
    • Chase QuickPay is now known as Zelle. To send money through Zelle, you first need to set it up in your Chase account. After doing so, you can follow these steps to transfer funds:
      • Sign in to your Chase Mobile app.
      • Choose "Send money with Zelle" in the navigation menu.
      • Select "Get started."
      • Choose an existing recipient from your contacts or add a new one.
      • Check the payment information for accuracy.
      • Tap "Send Money" or "Request Money."
  • Can I send $5,000 through Zelle?
    • If you bank with Chase you will be able to send $5,000 through Zelle. With Chase Personal Checking accounts, the per transaction and daily limits are $5,000. Chase Private Client, Chase Private Banking and Chase Business Checking accounts have a Zelle transaction limit of $7,500. If you are using Zelle without a bank account, your transfer limit will be $500 per week.

Barb Nefer and Chris Ozarowski contributed to the reporting for this article.

Data is accurate as of June 26, 2023, and is subject to change.

The information related to Personal Chase checking account, Chase Private Client, Chase Private Banking, and Chase Business Checking was collected by GOBankingRates and has not been reviewed or provided by the issuer of these products/cards. Product details may vary. Please see issuer website for current information. GOBankingRates does not receive commission for these products.

Editorial Note: This content is not provided by Chase. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Chase.

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